Terms and conditions

These General Terms and Conditions (Terms) apply to all contracts between FMM-Parking Holzgünz, Bgm.-Merk-Str. 5, 87752 Holzgünz (hereinafter the “Provider”) and the customer (hereinafter the “Customer”) concerning the provision of parking spaces and additional services (in particular shuttle service, valet service, vehicle movement and cleaning) as part of the parking service at Memmingen Airport (FMM).

1. The Provider makes a parking space available to the Customer for the booked period.

2. The exact location may vary and will be communicated before arrival.

3. There is no entitlement to a particular parking space.

4. Optional additional services booked (e.g. shuttle or valet) form part of the contract.

5. If the vehicle keys are handed over, the Provider is entitled to move and reposition the vehicle during the parking period.

1. The contract is concluded through:

   • an online booking
   • a booking by telephone, in writing or in person, with confirmation

2. By making a booking, the Customer accepts these Terms.

3. All details (vehicle, period, passengers and flight information) must be correct and complete.

4. Any changes must be communicated to the Provider without delay.

1. The prices stated at the time of booking apply and include statutory VAT.

2. Payment methods: online payment, advance payment, cash or card payment on site.

3. Additional charges may apply for:

   • additional shuttle passengers
   • oversized baggage
   • night surcharges
   • an extended parking period
   • special journeys

4. If payment has not been received by the agreed arrival date, the Provider is entitled to cancel the booking and allocate the parking space to someone else.

1. Cancellation is free of charge up to 24 hours before arrival.

2. For cancellations within 24 hours or in the event of a no-show, 100% of the booking price will be charged.

3. No refund is given for an early return or for services not used.

4. Refunds are made exclusively via the payment method originally selected.

1. The vehicle must be registered, roadworthy and covered by third-party liability insurance.

2. The German Road Traffic Regulations (StVO) apply on the premises.

3. In particular, repairs, refuelling and vehicle washing are prohibited.

4. The Provider is entitled to reposition vehicles.

5. The Customer must lock the vehicle properly and must not leave valuables visible.

1. The Customer uses the car park and all services offered at their own risk. The contract expressly concerns the provision of a parking space, not the safekeeping of a vehicle. No special duty of custody is assumed.

2. The Provider has unlimited liability only for damage resulting from intentional or grossly negligent conduct by the Provider, its legal representatives or persons performing its contractual obligations.

3. In cases of ordinary negligence, the Provider is liable only for breaches of essential contractual obligations (cardinal obligations). In such cases, liability is limited to typically foreseeable, direct damage.

4. Any liability for indirect damage, consequential damage, loss of profit or loss of use is excluded to the extent permitted by law.

5. In particular, the Provider is not liable for damage caused by:

   • theft, break-in or robbery
   • vandalism by third parties
   • weather conditions (e.g. storms, hail, snow or flooding)
   • force majeure
   • animals (e.g. marten bites)
   • other customers or unknown third parties

6. No guarding, monitoring or safekeeping of the vehicles is provided.

7. No liability is accepted for items left inside the vehicle.

8. Where keys are handed over and for the valet service, the following applies:

   • vehicles may be moved
   • liability is governed exclusively by the provisions above

9. Normal wear and minor signs of use do not constitute damage.

10. Damage must be reported immediately when the vehicle is returned. Later complaints are excluded.

11. The Provider is not liable for delays in the shuttle or valet service.

12. The Customer is liable for all damage caused by them.

1. The shuttle service operates exclusively during the booked period and in accordance with the booking details provided.

2. The shuttle service is included for up to 4 people per vehicle. Each additional person costs €4 per journey.

3. The Customer must arrive at the car park at the agreed time. Any delay must be reported without delay.

4. If a delay has not been reported, there is no entitlement to an immediate transfer. If no space is available, transport will take place later or at the Customer’s own expense (e.g. by taxi).

5. An incorrect passenger count may result in an additional charge or refusal of carriage.

6. Flight details must be provided correctly.

7. The return transfer takes place after a telephone call following landing. Waiting times are possible.

8. No liability is accepted for delays caused by traffic, weather or operational procedures.

9. Special journeys (e.g. for forgotten items or an additional transfer) are charged at €20 per journey.

10. Special journeys are subject to availability and must be paid for immediately on site.

1. During certain periods, parking is only available if the vehicle keys are handed over.

2. The Provider is entitled to move and reposition the vehicle.

3. The keys are stored with care.

1. Cleaning services must be booked separately.

2. No repairs or damage rectification are carried out.

3. No liability is accepted for pre-existing damage.

Personal data is used exclusively to perform the contract. Details can be found in our privacy policy.

1. The vehicle is handed over at Memmingen Airport.

2. The Customer must hand over the vehicle in proper condition, disclose any existing damage and leave no valuables inside the vehicle.

3. The Provider transfers the vehicle to the car park and moves it there.

4. Liability is governed by Section 7 of these Terms.

5. The vehicle is returned at the agreed meeting point at the airport. Waiting times are possible.

6. Any delay must be communicated to the Provider without delay.

7. Additional charges may apply for delays, night-time vehicle acceptance or special vehicles.

1. The law of the Federal Republic of Germany applies.

2. To the extent permitted by law, the place of jurisdiction is Holzgünz.

3. If any provision of these Terms is wholly or partly invalid, the validity of the remaining provisions remains unaffected.